Transform Your Garden Today

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Terms of Service

Last Updated: December 2024

1. Agreement to Terms

By accessing and using Trust Gardeners' services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Services Description

Trust Gardeners provides professional lawn care, garden maintenance, landscape design, and related outdoor property services. Services are provided subject to availability and scheduling.

3. Payment Terms

• Payment is due within 30 days of service completion
• We accept cash, check, and major credit cards
• Late payments may incur a 1.5% monthly service charge
• Returned checks incur a $35 processing fee

4. Service Guarantee

We guarantee satisfaction with all services. If you're not completely satisfied, contact us within 48 hours and we'll return to address any issues at no additional charge.

5. Liability and Insurance

Trust Gardeners carries comprehensive general liability and workers' compensation insurance. Our liability is limited to the cost of services provided.

6. Weather and Scheduling

Services may be rescheduled due to weather conditions. We will notify you of any scheduling changes as soon as possible.

7. Property Access

Client agrees to provide reasonable access to property for service completion. We are not responsible for damage to underground utilities not clearly marked.

8. Cancellation Policy

Services may be cancelled with 24-hour notice. Same-day cancellations may incur a service fee.

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, including:

• Name, address, phone number, and email address
• Property details and service requirements
• Payment information (processed securely by third-party providers)
• Communication preferences and service history

2. How We Use Your Information

We use collected information to:

• Provide and improve our gardening services
• Communicate about appointments and services
• Process payments and maintain service records
• Send service reminders and seasonal care tips (with consent)
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Insurance companies in case of claims

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• File a complaint with supervisory authorities

6. Contact Us

For privacy-related questions, contact us at [email protected] or call +1 (512) 555-8429.

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Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and understand how you use our site.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

• Session management cookies
• Security cookies
• Cookie consent preferences

Analytics Cookies

These cookies help us understand how visitors use our website:

• Page view tracking
• User behavior analysis
• Site performance monitoring

Marketing Cookies

These cookies are used to deliver relevant advertisements:

• Interest-based advertising
• Social media integration
• Campaign effectiveness tracking

3. Managing Cookie Preferences

You can control cookie settings through your browser or our cookie consent banner. Most browsers allow you to:

• View cookies stored on your device
• Delete existing cookies
• Block cookies from specific sites
• Disable cookies entirely

4. Third-Party Cookies

Some cookies are placed by third-party services including analytics providers and social media platforms. These are governed by their respective privacy policies.

5. Updates to This Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated revision date.

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DMCA Policy

Last Updated: December 2024

1. Copyright Respect

Trust Gardeners respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and respond to valid copyright infringement notices.

2. Reporting Copyright Infringement

If you believe content on our website infringes your copyright, please provide our designated agent with the following information:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on our site
• Your contact information (address, phone, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

3. Designated Agent

DMCA Agent:
Trust Gardeners
2847 Oak Ridge Drive
Austin, TX 78704
Email: [email protected]
Phone: +1 (512) 555-8429

4. Counter-Notification

If you believe content was removed in error, you may file a counter-notification including:

• Your physical or electronic signature
• Identification of the removed material
• A statement of good faith belief of error
• Your consent to jurisdiction of federal court
• Your contact information

5. Repeat Infringers

We reserve the right to terminate relationships with users who are repeat copyright infringers.

6. Good Faith

We act in good faith to remove infringing content when properly notified. False claims may result in liability for damages and attorney fees.

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GDPR Compliance

Last Updated: December 2024

1. Our Commitment

Trust Gardeners is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) for all users, including those in the European Union.

2. Lawful Basis for Processing

We process your personal data based on:

• Contract: To provide gardening services you've requested
• Consent: For marketing communications and optional services
• Legitimate Interest: For business operations and service improvement
• Legal Obligation: To comply with applicable laws and regulations

3. Your GDPR Rights

Under GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing for specific purposes
• Rights Related to Automated Decision Making: Protection from automated profiling

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Service records are typically maintained for 7 years for business and tax purposes.

5. Data Transfers

If we transfer data outside the EU/EEA, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

6. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (512) 555-8429
Mail: Trust Gardeners, 2847 Oak Ridge Drive, Austin, TX 78704

7. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

8. Exercising Your Rights

To exercise any of your GDPR rights, contact us using the information above. We will respond to your request within one month and provide the requested information free of charge in most cases.